Swindon Dance, enriching lives through dance
At Swindon Dance, we are dedicated to providing dance opportunities for a broad and diverse range of people. In this section you will find information on how we store and use your data, our organisations policies and our audited trustees report with financial accounts.
Your Data
How we use your data
We take your privacy seriously, as such Swindon Dance will be the ‘controller’ of the personal data you provide to us. Information collected and stored will include, name, address, telephone number, email address etc. Our enrolment forms also ask for information about any medical conditions you/your child may have. We also ask for consent to use images and video of children and young people in your care.
Occasionally we conduct surveys which ask for information about disability or ethnic origin. On these occasions we keep this information separate from any names and addresses. This information is used purely for anonymised statistical reporting.
Any information we collect about you/your child will be securely stored and only used for the purpose you agreed to provide it for.
Why we need it
Our basis for processing your data is Performance of Contract. Here are some examples of how we use your information
- to process your booking
- to contact you in the event of changes to the activity you have booked or cancellations
- to contact parents/carers if their children haven’t been collected or have had an accident
- to let
know about upcoming activities that may be of interest to you
In addition to this, Swindon Dance uses consent to contact people for other purposes such as fundraising.
Swindon Dance does not have express consent for data mining, conducting wealth screening, or producing fundraising plans based on investigating people via social media or other public outlets.
How we store it
On computers all personal information is securely stored in our ICloud. Our computers are password protected and we have procedures to protect information such as ensuring screens are locked when left unattended. Documents containing personal information are stored in locked cabinets in locked offices. Our ticketing provider conforms to Data Protection legislation and has robust security on their system.
We use MailChimp to send out our marketing email. Mailchimp uses servers outside of the EU but are part of the EU-US Privacy Shield, which allows the transfer of data between the EU and the US making Mailchimp compliant with current legislation.
Data Sharing Arrangements
As part of our funding agreement with Arts Council England we agree to share certain information with certain other Arts Council funded organisations. This could either be visiting dance companies performing at our venue or other arts organisations. These organisations may ask us to share the contact details of our bookers so they can send them information about their forthcoming activities. They may also want to analyse where bookers are coming from.
You will be asked to give consent for your data to be used in this way. If you decline then your personal information will not be shared.
We also securely upload our booking data to a third party organisation, Audience Finder, to provide statistical and demographic reports. Audience Finder will not contact you or share your personal information.
How long we keep it
We remove information from our bookings database after 5 years of inactivity.
Enrolment and consent forms are checked each term to ensure they are up to date. Forms are kept for 1 year. Forms for inactive customers will be shredded at the end of the 1 year period.
The Centre for Advanced Training is obliged to keep information for 6 years after the students finish the course. After this time all forms and documents will be disposed of securely.
Want to know what information we hold about you?
You can make a ‘subject access request’ and we will give you a description of the personal data, the reasons it is being processed and whether it will be given to any other organisations or people. We will do this within 28 days of receiving the request.
Removing your details
You have the right to ask us to remove your details from our records. We aim to remove all details within 2 weeks of your request.
Complaints
If you are not happy with the way we have handled your data you have the right to make a complaint to the Information Commissioners Office (ICO)
Contact us
If you have any queries about the policy or would like to remove your details from our records please email here or call 01793 601700.
Swindon Dance policies:
For complaints and compliments see customer care and behavioural policy
Safeguarding children, young people and vulnerable groups read policy here
Customer care and behavioural read policy here
Chaperone and student etiquette read policy here
Equal opportunities and harassment and bullying policy read policy here
General data protection regulation read policy here
Health and Safety read policy here
Recruitment read policy here
Environment and sustainability read policy here
First aid read policy here
Swindon Dance Trustees report and policies
Swindon Dance Trustees report and financial accounts:
Trustees report 2017-18: Download here
Trustees report 2018-19: Download here
Trustees report 2019-20: Download here
Trustees report 2020-21: Download here
Trustees report 2021-22: Download here
Trustees report 2022-23: Download here
If you have any questions regarding our policies or how we use your data please contact us on 01793 601700 or email here
